Term and Conditions

Last Updated: [Insert Date]

1. Our Customers

Famous Kayak Shop caters to water sports enthusiasts who value quality gear for their paddling adventures. Our target customers include:

• Recreational kayakers and canoeists
• Fishing enthusiasts who use kayaks
• Sea kayaking and touring professionals
• SUP (Stand-Up Paddleboarding) practitioners
• Outdoor adventurers who use packrafts
• Dog owners seeking water safety equipment

2. Website Use and Intellectual Property

2.1 Website Access

You may use our website for lawful purposes related to purchasing kayaking equipment and accessories. The content, including product descriptions, images, and videos, are protected by copyright and trademark laws.

2.2 User Responsibilities

When using our site, you agree to:

• Provide accurate account information
• Not attempt to gain unauthorized access to our systems
• Not use our site for any illegal activities
• Not reproduce or redistribute our content without permission

3. Products and Services

3.1 Product Descriptions

We take pride in offering:

• High-quality kayaks (fishing, recreational, touring, sea, and inflatable models)
• Specialized paddles (canoe, SUP, fishing, and recreational)
• Safety equipment (PFDs, life jackets, dog safety gear)
• Kayak accessories and paddle parts

While we strive for accuracy in product descriptions, slight variations may occur. Please review sizing guides and product videos before ordering.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Orders and Payments

4.1 Order Process

When you place an order:

• You’ll receive an order confirmation email
• We process orders within 1-2 business days (excluding weekends/holidays)
• You’ll receive shipping confirmation with tracking information

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or supplier changes, though this won’t affect confirmed orders.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): via DHL or FedEx (10-15 business days after shipping)
• Free Shipping: via EMS for orders over $50 (15-25 business days after shipping)

5.2 Delivery Areas

We ship worldwide except to:

• Most Asian countries
• Remote regions with limited carrier access

Contact us before ordering if you have questions about shipping to your location.

5.3 Delivery Issues

You must inspect shipments upon arrival. Report any damage within 48 hours by emailing [email protected] with photos.

6. Returns and Refunds

6.1 Return Policy

We offer a 15-day return window from delivery date. To qualify:

• Items must be new, unused, and in original packaging
• Customer covers return shipping unless the return is due to our error

6.2 Non-Returnable Items

For safety and hygiene, we cannot accept returns on:

• PFDs & Lifejackets with removed tags or signs of wear
• Paddle Parts that have been installed or modified
• Clearance sale items

6.3 Return Process

1. Request authorization by emailing [email protected] within 15 days
2. Repackage items securely in original packaging
3. Ship to: Famous Kayak Shop Returns, 3681 Water Street, San Francisco, US 94107

6.4 Refunds

After we receive and inspect your return:

• Refunds are issued to original payment method
• Processing takes 3-5 business days
• Shipping costs are non-refundable (except for our errors)

7. Liability Limitations

7.1 Product Use

Kayaking and water sports carry inherent risks. You assume all responsibility for proper:

• Equipment selection based on your skill level
• Safety precautions when using our products
• Compliance with local waterway regulations

7.2 Website Use

Famous Kayak Shop is not liable for:

• Temporary website unavailability
• Technical issues beyond our reasonable control
• Incorrect product use or modifications

8. Privacy and Data Protection

We respect your privacy. Our Privacy Policy details how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

10. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Address: 3681 Water Street, San Francisco, US 94107